Very rarely this happens but you'll have to follow the steps to ensure you can find a connection:
Make sure that your device is off and your application is fully closed out
Open your OxyKnight® Watch App and click on the proper tab of the device you are using
Turn on your device, and you should see the screen on your phone change from "no device connected" to it being connected and should begin testing
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article