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Customer Support FAQ

Frequently asked questions regarding download, website, shipping, payments, etc.

SpiroLink® FAQ

Common questions and troubleshooting issues related to the SpiroLink®

Fingertip Oximeter FAQ

Common questions and troubleshooting issues related to the Fingertip Oximeter

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I muted my pulse oximeter, why is it still beeping?

Modified on 28 November

How do I ensure I get the most accurate readings when using my pulse oximeter sensor?

Modified on 14 November

I replaced the batteries in the PC-66H Battery Operated Handheld Pulse Oximeter, why is the power bar not fully charged?

Modified on 22 November

Although I muted my device, I still cannot hear the alarm.

Modified on 17 November