When I go to test in the app, I get a message that says “Your Device is not registered with CMI Health”

Modified on Wed, 18 Oct 2023 at 09:27 AM

If you receive a pop-up message that states "Your Device is not registered with CMI Health" while trying to test for sprolink, you can send an email to our customer support line (info@cmihealth.com)  with your b number located on the back of the device and we will manually register your device in our database.

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